Shipping policy

At heer we are delighted to offer complimentary shipping on all orders delivered within India. We prioritize your satisfaction and ensure that every package is shipped to you with full safety coverage. Before accepting the delivery, we kindly request all customers to carefully inspect the package for any signs of damage or tampering.

Shipping Process for Indian Customers:

Once your item is carefully packaged, we will dispatch it promptly using one of our reliable carriers. Rest assured, there are no additional charges for shipping within India.

International Shipping:

For our valued international customers, we also offer worldwide shipping services. After securely packaging your item, it will be shipped and delivered through trusted carriers specifically chosen to ensure timely and secure delivery.

Shipping Charges for International Orders:

Please note that shipping charges for international orders are applied at the time of order booking. We strive to offer competitive rates to deliver your purchase safely to your desired destination.

Order Processing and Shipping Time:

We understand the importance of timely delivery. Therefore, we make every effort to process and dispatch your order within 48 hours of its placement. Although the maximum time of delivery may vary as per your location and availability, up to 15 days. Once your order has been shipped, you will receive tracking details via email or SMS to monitor its progress until it reaches your doorstep.

Partial Shipments:

In the event that you have ordered multiple items, please note that your order might arrive in separate shipments. This allows us to ensure efficient delivery of each item and minimizes any potential delays.

Returns and Exchanges:

Please note that free shipping does not apply to international returns or exchanges. For further information on our return policy, please refer to our dedicated Returns and Exchanges page.

We value your trust in our shipping services and strive to provide a seamless and satisfying experience. If you have any further inquiries or require assistance, our dedicated customer support team is available to help.